Creator sales, online store and a scanner warehouse
Consumer Goods Commerce & Warehouse
Orders, stock, creator group-buys and a warehouse that runs on phone scanners, replacing the subscription commerce software a consumer brand had outgrown.
- Sector
- Consumer goods
- Status
- Going live
- Client
- Confidential. We describe the system, never the business it runs.
How work moves through it
- 01Creator link or store
- 02Payment
- 03Pick wave
- 04Scan and pack
- 05Courier
- 06Accounting
The Challenge
Much of the brand's selling happened through creators running group-buys, which its commerce software had no idea how to handle. Every creator's version of a product became another product, stock stopped adding up, and the warehouse picked and packed from printed lists.
The Solution
Every pack that can be sold is one product, and a creator is a tag on the sale rather than a copy of the catalogue. Shoppers buy through a creator's own link or through the open store, in English, Malay or Chinese, and pay by online banking or card. The warehouse runs on phone scanners: orders are picked in waves, scanned as they are packed, handed over on courier manifests and counted by bin. Sales post to the accounting system with a nightly check that the two agree, and connections to the major marketplaces are built and tested.
What It Does
- One product per real pack
- Creator sales tagged, not duplicated
- Creator link storefront and an open store
- English, Malay and Chinese
- Online banking and card payments
- Wave picking and scan-to-pack
- Courier manifests
- Stock counts by bin on a phone
- Nightly reconciliation with accounting
- Marketplace connections
Next step
Start a similar project →Tell us what is costing you hours. We will come back with what it takes to build, what it takes to run, and whether we are the right people for it.